Wiha Tools is announcing a No Hassle Guarantee. The policy is a departure from a traditional warranty. The Guarantee is designed to improve the end user experience. Wiha has always stood behind the quality of its products and has strived to be a leader in customer service. This No Hassle Guarantee solidifies our commitment to the customer.
"A few months back I was having a conversation with the President of another company and the topic of warranty policies came up. He was passionate about his company's 'fair to all' policy. Which means if a customer is fair in the warranty request, his company will always be fair to the customer. My first thought was what a fantastic policy. It is simple and easy to understand. So, I thought, let's learn from this and offer our customers a guarantee that reflects our commitment to them. After a few meetings, our No Hassle Guarantee was born," said Wiha Tools USA Managing Director Patrick DiPerno.
Wiha branded tools are regarded as the most durable, best designed and highly innovative products around. Our tools are used by demanding professional tradespeople and tool aficionados alike. They are meant to be used and utilized often. And it is for that reason Wiha now supports the best customers in industry with our No Hassle Guarantee.